May 27, 2024

5 Best Gong Alternatives for Conversational Intelligence in 2024

By Ethan Wade

In 2024, several reliable and exciting Gong alternatives have surfaced, offering innovative features, competitive pricing, and diverse integrations. 

These innovative AI conversational intelligence tools provide advanced AI analysis, real-time coaching, and comprehensive conversational AI for sales insights. 

Did You Know: 76% of contact center and IT leaders say AI conversational intelligence capabilities are revolutionizing business communications according to 8x8.

In this guide, we dive into 5 best Gong alternatives for conversational intelligence you need to check out: 

You Might Also Like: Conversational AI for Sales Teams in 7-Simple Steps

3 Reasons To Look For Gong Alternatives

Gong is undoubtedly a powerful tool, but it's not a one-size-fits-all solution. Here are 3 reasons you might be hunting for Gong alternatives:

1. Budget Constraints: 

Gong can be pricey, especially for startups and small businesses. High subscription costs can strain limited budgets, making it challenging for your sales team to access its advanced features. 

2. Feature Needs: 

You might need specific features or integrations that Gong doesn’t offer. Whether it's real-time coaching or customizable dashboards, Gong’s alternatives offer a range of solutions that may better fit your sales team. 

3. User Experience: 

Sometimes, a tool just doesn’t click with your team. Gong’s alternatives offer solutions that may better integrate with your existing CRM or other software.

Read More: ‍4 Reasons to Customize Follow-Up Sales Call Strategies for Different Clients

1. Salesify.ai 

Salesify.ai stands out as one of the best Gong alternatives with its AI-driven analytics that provide actionable insights from sales call analysis. 

Moreover, Its user-friendly interface allows your sales teams to easily navigate through transcripts and audio files, making it a strong contender for those seeking a comprehensive and intuitive real time conversational intelligence platform.

Plus, it's shockingly affordable, with its free plan offering 5 free hours and the basic plan starting at just $39/month

Key Features:

  • AI-powered call coaching with actionable insights
  • Real-time transcription and sentiment analysis
  • Win/loss analysis to pinpoint deal killers
  • Super affordable pricing

Who should consider it? 

  • Sales Managers: Gain actionable insights and performance metrics to guide your team more effectively.
  • Salespeople: Receive real-time conversational intelligence and personalized AI-driven coaching to improve skills and close more deals.
  • Entrepreneurs: Optimize sales processes, manage pipelines more efficiently, and understand customer needs better.
  • Small Business Owners: Enhance sales strategies, streamline operations, and achieve greater success.
  • Sales Teams: Anyone looking to improve their sales strategies and overall performance can benefit from using Salesify.ai.

Check Out: Sign up to Salesify

2. Jiminny

Jiminny is another Gong alternative comprehensive CI platform that includes call recording, transcription, win/loss analysis. 

This platform is particularly well-suited for teams looking to boost their sales coaching and performance.

Key Features:

  • Powerful call analytics with sentiment analysis and speech patterns
  • Real-time coaching and call whispering
  • Integrates with popular CRMs for a seamless workflow

Who should consider it?

  • Sales teams (especially mid-sized or enterprise) 

3. Outreach

The next Gong alternative on our list is Outreach—another conversational intelligence platform with the ability to integrate different sales tools and platforms, creating a seamless workflow for sales teams. 

Its robust analytics and automation capabilities make it a powerful alternative to Gong if you’re looking to streamline your sales operations.

Key Features:

  • Robust sales engagement platform with built-in CI features
  • Call recording, transcription, and coaching tools
  • Streamlined workflow with CRM integrations

Who should consider it? 

  • Sales teams
  • Entrepreneurs

Sales teams (especially those already using Outreach) looking for a one-stop shop for sales engagement and conversation intelligence.

4. Wingman

With an emphasis on practical insights, Wingman aids sales representatives in identifying key moments within conversations where opportunities for advancement or risks of stagnation arise.

Wingman offers a comprehensive suite of analytics tools designed to meticulously dissect conversational data from sales calls and meetings. 

Key Features: 

  • Provides live suggestions and cues to sales representatives during customer calls
  • Utilizes advanced AI algorithms to transcribe and analyze sales calls
  • Seamlessly integrates with different CRM and sales platforms

Who should consider it? 

  • Sales teams and professionals 
  • Organizations seeking to integrate conversational intelligence into their CRM
  • Companies of any size that prioritize continuous learning and improvement

5. Chorus

Chorus is another Gong alternative contender amongst conversational intelligence tools currently available on the market. 

Chorus claims to go beyond sales conversations, capturing insights from customer meetings, demos, and even internal discussions. This makes it a great option for teams looking for a comprehensive view of their customer interactions.

Key Features:

  • Conversation intelligence across all channels (calls, meetings, demos)
  • Powerful analytics with sentiment analysis, speech patterns, and action items
  • Automated coaching and rep development tools

Who should consider it? 

  • Sales teams (especially large enterprises) 
  • Leaders in need of predictive insights

Best Gong Alternative in 2024

While all the tools mentioned above are excellent choices, Salesify.ai offers the best Gong alternative solutions in 2024. 

Despite being a relatively new alternative to Gong, Salesify has more than 1,000+ users on its waitlist, acting as a testament for its innovative conversational intelligence solutions.   

Here’s 4 key features that set Salesify.ai apart from other Gong alternatives:

  1. Real-time coaching and support
  2. Seamless integrations with common communication platforms (i.e: Google Meet)
  3. Automated email follow-ups
  4. Accurate and AI-driven sentiment analysis

Ultimately, the best choice will depend on your team's specific requirements, budget, and existing tech stack. However, register now to check what Salesify.ai has to offer with a free demo. 

Book a Live Demo! 

Finding the right conversational intelligence tool in this day and age is almost a necessity to compete with the best. 

While Gong is a powerful tool, these 5 alternatives offer a range of features and benefits that might be a better fit for your team. 

Interested in learning more about Salesify’s conversational AI for sales? Book a live demo with a Salesify expert here

FAQs

Q: Who is Gong's biggest competitor?

A: Salesify is considered one of Gong's biggest competitors in 2024, offering similar conversational intelligence features.

Q: What is similar to a Gong?

A: Salesify.ai, Chorus, and Outreach are similar alternatives to Gong, providing robust conversational intelligence tools.

Q: What is an example of conversational AI?

A: Conversational AI includes tools like Gong, Salesify, and Chorus, which analyze sales calls and provide actionable insights to enhance sales conversion rates for teams. 

Subscribe to our newsletter
Read about our privacy policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Learn how Salesify can drive sales growth for your business

Join for free